All standard orders will normally ship from Progymnastic within 1-2 days after receipt of deposit or purchase order. Some exceptions apply. These are NOT guaranteed delivery times. Please refer to the order page for specific delivery times. Deliveries are contingent upon availability, as well as strikes, accidents, fires or other causes beyond our control. Please give full and plain directions for forwarding goods. Street addresses are necessary for all shipments.
Prices are subject to change without notice. Bids and written quotations are guaranteed for 30 days. Sorry, verbal quote cannot be guaranteed.
Lost or damaged shipments
Progymnastic is not responsible for damages, shortages or lost shipments occurring in transit. For your own protection, note any damage or discrepancy on delivery receipts before accepting freight shipments. Damage MUST BE NOTED on the bill of lading in order for a claim to be filed. We CANNOT help you if damage has NOT been noted on the bill of lading.
All UPS ground shipments have insurance. Please contact Progymnastics within 48 hours of delivery if there is any damage. We CANNOT help you with damage if damage is not reported to Progymnastics within 48 hrs of delivery.All shipping charges and taxes are the responsibility of the customer. Shipping cost and taxes will be prepaid and added to the invoice.
Seller warrants all standard products to be free of defects in material and workmanship. Seller’s sole obligation under this warranty shall be to repair or replace, defective part or parts. Buyer must receive seller’s approval to return part or parts for inspection. Shipping expenses on defective part or parts will be responsibility of the buyer. Upon return of product, Seller will inspect and determine if product is defective. Reimbursement of shipping charges will be issued usually within 1 to 2 weeks if defective.
Returns accepted within 14 days of original purchase. All returns must be returned in original packaging at buyers expense unless product is defective. All returns must be within 14 days of purchase or no refund will be issued. All cancelled orders must be within 24hrs of original purchase or no refund will be issued. Cancelled orders that are within 24 hrs will receive credit back onto there account within 24hrs.
For more information please contact us at email@example.com or 503 984 6000.